After, reviewing several different CRM platforms. Engineered Solar, contracted Bitrix24 to host the CRM tool we are now using. The company did however run into a conflict with the SMS and MMS interface. After several calls and emails with Bitrix24 CRM support we were going to cancel and go with Sales Force. Sales Force came highly recommended. However the cost exceeded our budget. Just when I thought I would throw in the towel. Susan our HR Director suggested we try Computer Medic. After reaching out to Marlena and doing a zoom call with her. Marlena resolved all of the issues we were having. I am so pleased with the work that she performed and the time it took to resolve the issues. As a company we have decided going forward to let Marlena consult on all IT issues and concerns.
Thank you again for a “JOB WELL DONE”
Respectfully,
Alex Chapin
Civil Engineer VP/SALES
Engineered Solar LLC

Marlena helped me today on the spot, as I thought I had lost all of my mail saved under the red flag. She solved the problem after getting on my computer and working diligently until the problem was resolved. I am 88 years old and do not see well, and you can’t imagine how much I appreciated her help. I have been a long time customer of Computer Medic and have always been treated very well and always have received excellent service. Thank you
Jane Speer