Always there when needed !

I was reluctant to “disturb” Richard or Marlena when my computer decided to insert numerous question marks to disrupt my e-mail texts because they had had to spend so much time and effort trying to solve my last problem. I should have known my “gurus” would come through. In short order Marlena fixed the problem gratis and left me with an amazed smile. No wonder I like to recommend them to other puzzled computer users in our retirement village !

Marilyn Craine

Great Service & People

Cannot recommend more highly. Competent, fast and friendly service.

Jackie Harris

Richard is great!

Richard fixed our “sick” server quickly and got everything up and running. He is going to be our go-to guy for computer issues. Cordial, efficient, knowledgeable!

Computer Medic Works its Magic

Computer Medic worked wonders on my computer and now it’s going great. Marlena also provided several tips on managing the computer which were very helpful. I’m so pleased and happy to have my computer in shipshape again.

Elizabeth Hogan

Quality Service

Very knowledgeable, patient and reliable. Appreciate the fact that our problems were resolved for a very reasonable price (without trying to “sell” us on “other” unnecessary things that are “wrong” with our system, and can be fixed for a “price”).

Alex Zepponi

Computer Medic is the company to call

We run 5 computers and I’m pretty good at fixing the usual problems, but when it gets complicated I call Rich or Marlena for that professional touch that keeps our company running. I suggest you do the same. Get real help without the con-jobs that make vital repair jobs a nightmare.
Ed & Cindy Slingland

Edward Slingland

Richard and Marlena put me

Richard and Marlena put me back in operation several time to get my Apple computer and my Apple Ipad working properly , particularly to use my printer Brother with my i pad. Both are very prompt for me at Ceder Crest.

Bernard Japy

Excellent Service

My needs have been met. The knowledge of computer and excellent response to my needs are always met. I would recommend you quickly.

Joseph Rosica

New Computer

Marlena did a wonderful job in setting up my new Windows 10 computer. It only took about two hours to do what it would take me two days to do.

Norman Lykes

Fast and Consistent Spot On Service

We are extremely satisfied with the service and support we receive from Richard and Marlena and the entire Computer Medic team. We recently have had both hardware and software issues that completely paralyzed our business. Computer Medic quickly diagnosed our problems and had us up and running within the day.
Highly Recommend!

Cynthia Diaz
East Hudson Primary Care

Reliable,knowledgeable , friendly. 

Rich & Marlena at Computer Medic have helped me out of many PC breakdowns. They are reliable,knowledgeable , friendly.

Martin Phillips

At your service!

Richard has been to my apartment several times since I moved to Cedar Crest 12 years ago. Now I just call Marlena and say i am frustrated with the computer and she rescues me.

Katherine Weltner

Prompt and Efficient.

Necessary services were promptly and efficiently provided

Norbert Ripp

Ten Years Without Panic

One of Richard’s early clients, I’ve found him and Marlena reliable, knowledgeable and available whenever my laptop puts me in panic mode. They speak in language that us seniors can understand, know the answers to my most puzzling questions, and solve problems, even over the phone. I’ve recommended the team to all my friends at Cedar Crest – no complaints from anybody. Now, how many computer services can you say that about?

Dr. Jim Gallagher

Recommend them to everyone.

I have had to call on Computer Medic several times since I moved to Pompton Plains and each time I have been completely satisfied with their work and their interaction with this completely computer illiterate person. I do recommend them to others. Cathie Myers

Catherine Myers

Always a pleasure.

It is a pleasure to write a recommendation for Computer Medic. Richard is accessible, available and knowledgeable. He comes quickly when called, and proves to have competitive pricing.
I and my neighbors have had the pleasure of using her services.

Mildred Kaye

Richard was most helpful.

Richard was most helpful, He fixed all my problems. I will continue to use his service in the future, as needed.

Edythe Kornfeld

Richard gave his usual excellent service!

Richard gave his usual excellent service ,including going out to a vendor to pick up a new modem.

John S. Merz

Prompt and Professional Service

We can’t recommend Computer Medic highly enough. We are always able to get a speedy appointment. Richard has always been able to answer all our questions, solve all our computer issues, and make sure we know how to avoid the issues in the future. He even solves problems for which we have not made the appointment for! We could not be more pleased.

Barbara and Harry Smith

Computer illiterate senior

I call Marlena when ever I get frustrated with my computer. If she is not there I leave a message and she gets back to me very quickly. She is always very patient with me and I leave the computer on and she gets busy fixing it without me having to be right there. They will fix my problem and bill me for the service which is a reasonable fee. I jokingly asked if they could put me on a yearly retainer.

Katherine Weltner

Very Satisfied

Computer Medic refurbished my old Compaq computer with a new hard drive and reinstalled all previous data and programs. Their work was performed within a very short time frame and the price was very reasonable as well.
I did have an issue with sending emails after taking delivery, which Richard was able to resolve remotely within a matter of minutes.

I am very satisfied with their work and would highly recommend Richard and Marlena whenever you need assistance with your computer.


Morris Beaver
Computer Medic

Anothe great job

Rich has been taking care of my computer problems since we moved to Cedar Crest 13 years ago. What ever the problem was he was able to fix it and a few other thing to make it run like new again. Whether it was a hardware or software problem, he was either able to fix it or guide me to an appropriate replacement. It is very comforting to know that help is only a phone call away.

Donald Galvin

Computer Medic – Brings Outstanding Customer Service to @home based tetchnology solutions

After spending 25+ years in corporate America, relying on heavily on IT support to do my job well, it is very rewarding to find reliable, attentive, customer focused IT solutions for my @home technology. Computer Medic is all that and more, bringing reasonable pricing to the mix as well. Any home utilizing WIFI needs hands on knowledgeable and reliable technology experts to help you navigate through the many wireless home devices here today and more coming down the road. Computer Medic is my on call technology support team, and I’m planning to see them more as I expand my @ home WIFI devices even further.

Joseph Catanese

Been using Computer Medic for a long time.

Been using Rich since our move to Cedar Crest, and now without my husband, it is very comfortable to call Computer Medic and get this up and running again, as I am involved in many activities here and depend on notices and confirmations.
He is patient and understanding with beginners.

Carolyn Krause

Thank you for prompt and courteous service!

Thank you for prompt & courteous service. I have already referred two people to you.

Clare Esser

Excellent service from Computer Medic

Richard Metting from Computer Medic serviced my computer on 10/19 and did an excellent job. He
went beyond what was required to fix it and now my computer is better than it has ever been. I would
recommend him highly to anyone needing a computer pro.

Elizabeth Barrett
retired senior

Computer updates and correction.

Computer Medic did a thorough job and got my computer back to where it needed to be,
something that I did not have the ability to do. They did a great job!

I would recommend him to anyone who is looking for a computer pro. And he is very pleasant, too.

Elizabeth Barrett
retired senior

Best Computer Service!!!

They are always there for you. Rich always arrives on time and I have
never had a problem that he couldn’t fix. Whenever I call the office,
Marlena is very helpful. I have been using them for years and I highly
recommend them!!!

Pat Bruno

Very professional!

Very professional! Richard Metting was running behind schedule and made sure to call me to let me know this. When he arrived he wasted no time & immediately began repairing my computer & also corrected my printer. I would recommend Computer Medic to everyone.

Jean S Pintagro



geraldine felber


I have been using Computer Medic for many years at Cedar Crest.
The same day service, whether by phone or in person, is excellent and reliable.

Irene Buff

Reliable and Smart

Reliable and smart are the two reasons that Rich and Marlena are running such a successful business. They are always on time answer the phone and deal with your problem in a very quick way. They Supply the best customer service you could ask for and are both extremely pleasant to work with. I highly recommend them to my family and friends.

Jill Walsh
Park Avenue Concrete

Always there

I consider myself computer ignorant. I call Marlena and she always has the answer and does so from her office. Rarely can she not solve the problem and if she does have a problem, Richard is always available to come to the apartment and fix it. They have been my go to since I moved to Cedar Crest 11 years ago. Very happy with them.

Katherine Weltner

Computer Medic always solves the problem.

Computer Medic has solved my computer problems over the past years quickly and expertly. They show up on time , listen to my tale of anguish, and apply their expertise. Voila – problem solved, computer working.

Pat Thaler

Very convenient for Ceder Crest

Very convenient for Ceder Crest Resident, Richard was at my door on time and helped me with my computer and my i pad.

Bernard Japy

Quick and competent service

Could’nt connect printer to computer, but Richard arrives as promised, heard me describe my problem, sat down to my computer and not only fixed the problem, he also speeded up the computer. All of the foregoing done in a very short time as well as teaching me how to avoid future printer/ computer difficulties. Really great work! I highly recommend them.

Robert J. Murray

Willing to go the extra mile!

Our office has been using Computer Medic as our sole provider of IT services for several years. We appreciate that the team has always been accommodating to our needs & is always willing to go the extra mile to get the job done.

Woodridge Medical

purchase and installation of new computer

I have used Computer Medic for several years and always was satisfied with their service. The purchase and installation of my new computer was a very good and painless experience. I recommend them to anyone who
needs computer advise.

Dolores Miller

Very Efficient!

Richard was efficient and took care of my problem.

Betty Aiken

job well done

computer medic is fast, efficient and careful. throw in a lot of training if it’s needed. I’ve used them for many years and here they are when I need them.


Marlena and Richard to the rescue!!!

Whenever I have had a computer/printer problem, either Richard or Marlena have come to my rescue, and stayed with me until the problem was resolved. – Can’t ask for more. – Thank you!!!!!

irene buff

Richard Knows Me Well

That heading means the problem here is not a “run of the mill” one. I’m usually able to fix or figure out my computer/printer problems, but when it goes beyond my basics, Richard & Marlena are ready to patiently take over & solve my mess.
I’ve recommended ComputerMedic to many people over the years and everyone has been pleased with their services as well.

Joann West


When our computers stop working we call Computer Medic, the company we’ve come to depend on for courteous, prompt and reliable service. We perform an auditing service for banks that is time sensitive. Computer Medic solves our problems and keeps us up and running .

Edward Slingland

I have called Computer Medic

I have called Computer Medic on several occasions. Both Richard and Marlena have answered my questions and fixed the problems. If a visit was required, Richard kept to his schedule (and mine) and he left with my laptop in tiptop condition. Thank you.

Donna Unez


Marlena and Rich are true professionals. Extremely knowledgeable and provide prompt, courteous service with reasonable fees. I highly recommend them for all of your computer and information technology needs.

Joe LiPari
Joseph LiPari, CPA

Great Service

Whenever there is a problem with any tech related equipment in my office, I call Computer Medic and they’re there right away. They understand the importance of keeping a business up and running with their tech needs, and always there when a problem occurs.

Dr John D Aston

Excellent; Prompt knowledgeable responsible service.

Excellent; Prompt knowledgeable responsible service. goes beyond the reason for the service call and evaluates other areas of possible problems. I have used Computer Medic for 10 years and have always recommended Computer Medic to friends and associates.

Robert M. Regent

Quick Books Problem

I called Monday morning with a problem in Quickbooks. They set an appointment for 3:00 that afternoon. Richard came at 3:00 fixed the problem in a half hour. What else could you ask for. Excellent service, knowledge and caring. Would recommend them to everyone.

jay skiba
North Jersey Gutter Topper

Go to people!

Marlena and Richard have been my “go to” people for computer problems since moving to NJ four years ago. Dealing with them has been very pleasant and I would highly recommend them .


Iris Tarafdar

Totally competent, on time and clear with explanations

Totally competent, on time and clear with explanations. I know that if I have issues, they will be fixed in a timely fashion, so that my laptop will be in tiptop condition when Richard leaves. Thank you for your expertise.

Donna Inez

Thanks so much!

I do love you and the fact that I can reach at least 1 of you!  Thanks so much for being my computer support system. I really appreciate your help!

Phyliss Becker

Both are great!

Both you and Richard have helped me so many times with whatever problems have come up. I know I can always count on you to fix whatever. You both are great.

Sandra Moore

Richard has been our “go-to-guy”

Richard has been our “go-to-guy” since we moved to Cedar Crest in 2009. Marlena has helped us numerous times by walking us through difficult (to us) situations. Last month she came to my rescue big time in a very important connection with my granddaughter overseas. We appreciate both Richard and Marlena not only for their extensive expertise, but especially for their infinite patience with these non-tech seniors.
Roger and Lucille Markay

Roger and Lucille Markay

Computer Medic was recommended to me

Computer Medic was recommended to me by my cousin Bill S. after I was scammed by another service via the phone, they messed up my computer and I lost money.
Marlena cleaned up my computer. Thank you, Thank you, Thank you!!! She helps each time I have a problem. Marlena and Richard are very reliable. When my printer, which I purchased in 2000 finally gave up, Marlena helped get me a new one and within days Richard was here connecting it to my laptop.
Without Computer Medic I would not be able to work on my computer. Thank you so much.
I have recommended you to friends.

Kathi Nienhouse

Superior Service

The service provided by Computer Medic is outstanding. Quite often my problems have been able to be solved over the phone. When an in-house visit is required the problem is resolved promptly and efficiently. In my opinion, the reason for the good service is that they listen to my concerns so that they can properly address the problem. In addition, they usually find other problems that I wasn’t aware of and take care of them immediately. Finally, the rates that they charge are reasonable and fair.

Norman Lykes

Best Ever

Glad to know that I can call when I have a problem ,and that it will be solved within reasonable time. Since I am not a frequent user, nor expert at this, I find I need to have a reliable source to count, on and that has always been Computer Medic.

Reese Feldman

Computer Medic Rocks

I’ve tried a number of computer services; no one tops Computer Medic.
They are professional, knowledgeable, and go the extra mile.
I’m looking forward to using their web/blog design and SEO services
as soon as I get the time,

Susan Donnelly

My wife and I have been using Computer Medic for several years.

My wife and I have been using Computer Medic for several years now and are not only satisfied with their service but also very pleased with their responsiveness and knowledge of the business. We have used them primarily for computer issues but also for help installing our smart tv. We have referred them to any number of friends as well as our non-profit.

Hans-Jurgen Lehmann

Reliable help when needed– a sure cure for unsolvable problems.

There are times that I feel the computer has control of me and I can’t understand what or why something is happening. Richard and Marlena have always come to my rescue when needed. Sometimes, upon permission, Marlena has accessed my computer from her office and fixed my problems even when it took her hours to zero in on what was happening. The next thing I knew, they were miraculously fixed. It is a relief to know they are a phone call away.

Marilyn Craine

Professional affordable Dependable!

What a comfort knowing this team of computer experts are routing for me!
No question too silly, no service to small- knowledgeable, dependable and immediate response sets a standard that is always achieved!

Lehmann Hans-Jurgen

It is always a Pleasure!

It is always a pleasure to deal with either Marlena or Rich. They are courteous and very knowledgeable. They always fixed my computer , and always arrived at the specified time. I recommend them to my relatives and friends.

Andrew Elzinga

Great pair

Always came to my rescue and didn’t keep me waiting too long.

Clara Levine

A Service well worth having!!!

I have used this service several times. In my experience, Richard arrives when he promises, listens attentively, and then fixes the problem(s) fast. If the problem is unfixable, he tells you how to work around it. I recommend him without reservation.

Fred Palace

Computer Medic a great partner for phone service

Computer medic team have been very responsive in supporting us with our phone system. They have moved us to a cloud based phone service and saving us on our monthly telecom operating expenses.

A job well done

I had a problem that needed to be fixed ASAP. I called several vendors and decided to go with your business. You provided me with Mac and HP and Printer support . I recommend you to several people and all were satisfied .

I was very pleased as well and won’t hesitate to call on you in the future for any problems that come up in the future .


William R. Sonnema

Peace of Mind

Knowing that your sevice is a phone call away is reassuring and comforting. I have been in Emergency Mode and the pick up of my phone places you at my side. I am rescued, I can continue with peace of mind. You assist is most necessary in my partially filled Techy knowledge. I turn things over to you and am comforted.

Thanks for being there. I would be lost without your services. Your warmth and dedication to handling my account is to be commended. Please, never leave me. Joe Rosica

Joseph Rosica

Extremely helpful & knowledgeable

Rich and Marlena are excellent at what they do. I called them in the first time when our e-mail was hacked and a major client blocked communications with us. Rich responded immediately and corrected the situation the very same day! We have been with them ever since. They are reliable and up to date with the latest in technology.