Do you offer service maintenance contracts?
Yes! We recommend that any office who works with customer’s everyday should have a contracted IT team at their beck and call. It is often more affordable to have a contracted arrangement. Our contracted customers cost for IT is about 50% less than if they were to be working on a per diem basis!
Can you solve technical issues remotely?
Yes! We prefer working remotely. We can solve your issues right away without having to wait for an appointment. Most issues can be solved remotely as long as the computer with the exception of hardware failure.
What are your fees?
We always strive to be as fair as possible with our pricing. Residential fees are $60.00 per hour, Business fees are $100.00 per hour. All service calls, regardless of the time spent resolving as issue are subject to minimum service fee of $55.00.