It is always a Pleasure!
It is always a pleasure to deal with either Marlena or Rich. They are courteous and very knowledgeable. They always fixed my computer , and always arrived at the specified time. I recommend them to my relatives and friends.
Q & A
Can you solve technical issues remotely?
Yes! We prefer working remotely. We can solve your issues right away without having to wait for a visit. If your issue can be resolved remotely, we will take 10% off the your invoice for saving us travel time. Most issues can be solved remotely as long as the computer with the exception of hardware failure or internet issues.
What are your fees?
We always strive to be as fair as possible with our pricing. Residential fees are $80.00 per hour. All service calls, regardless of the time spent resolving as issue are subject to minimum service fee of $65.00. New customers get a 10% discount off their first visit.
Do you except credit and debit cards?Â
Yes. We do accept credit and debit cards. We also accept direct ACH withdrawals.
How quickly can my computer get fixed?
It is always our goal to deliver same day or next day service. Sometimes when we have a higher volume or need to order a part, it takes a little bit longer. But we know how hard it is to be without your computer and we always do everything we can to return it to you ASAP.
Do you fix Apple Macbooks, Desktops, iPads?
Yes. At Computer Medic... we treat all computers alike.
Do you have any discounts or Promotions?
Yes Please see our deals to print out discounts and available promotions.