Can you solve technical issues remotely?
Yes! We prefer working remotely. We can solve your issues right away without having to wait for a visit. If your issue can be resolved remotely, we will take 10% off the your invoice for saving us travel time. Most issues can be solved remotely as long as the computer with the exception of hardware failure or internet issues.
What are your fees?
We always strive to be as fair as possible with our pricing. Residential fees are $80.00 per hour. All service calls, regardless of the time spent resolving as issue are subject to minimum service fee of $65.00. New customers get a 10% discount off their first visit.
Do you except credit and debit cards?
Yes. We do accept credit and debit cards. We also accept direct ACH withdrawals.