Especially Now
We have always relied upon Richard and Marlena to set us up, fix our problems, and ease our technical anxieties. We have always appreciated their willingness, their availability and their expertise, but never so much as now. In the midst of quarantine, and relying even more than usual on our internet communication with others and our in-house diversion, Marlena kept us afloat and back-in-business from her faraway perch.
Thank you, Marlena!
We have always relied on Richard and Marlena to set us up, solve our problems and soothe our technical anxieties. We have always appreciated their willingness, their availability and their expertise, but never so much as now, in the midst of our isolation, when our internet communication with others and our in-home distractions are so vital to our sense of well-being. Thank you, Marlena, for being there for us.
Q & A
Do you except credit and debit cards?
Yes. We do accept credit and debit cards. We also accept direct ACH withdrawals.
How quickly can my computer get fixed?
It is always our goal to deliver same day or next day service. Sometimes when we have a higher volume or need to order a part, it takes a little bit longer. But we know how hard it is to be without your computer and we always do everything we can to return it to you ASAP.
Do you fix Apple Macbooks, Desktops, iPads?
Yes. At Computer Medic... we treat all computers alike.
Do you have any discounts or Promotions?
Yes. We offer 20% off the first year of IT support when you sign to a contract. Check it out.
Do you offer service maintenance contracts?
Yes! We recommend that any office who works with customer's everyday should have a contracted IT team at their beck and call. It is often more affordable to have a contracted arrangement. Our contracted customers cost for IT is about 50% less than if they were to be working on a per diem basis!
What are your fees?
We always strive to be as fair as possible with our pricing. Business fees are $130.00 per hour. All service calls, regardless of the time spent resolving as issue are subject to minimum service fee of $75.00.