Computer Medic – Brings Outstanding Customer Service to @home based tetchnology solutions

After spending 25+ years in corporate America, relying on heavily on IT support to do my job well, it is very rewarding to find reliable, attentive, customer focused IT solutions for my @home technology. Computer Medic is all that and more, bringing reasonable pricing to the mix as well. Any home utilizing WIFI needs hands on knowledgeable and reliable technology experts to help you navigate through the many wireless home devices here today and more coming down the road. Computer Medic is my on call technology support team, and I’m planning to see them more as I expand my @ home WIFI devices even further.

Joseph Catanese

Hardware Installations

New Printer? Broken Hard drive? Cracked Screen? Computer overheating? You name it. We fix it.

Virus Prevention and Removal

We can recommend the best antivirus solution for you. We have tried and tested them all! Don't let viruses stop you from accomplishing what you need to accomplish. Already have a virus? Allow our professional team to get you up and running again.

Software Installs

No software is too big or too small to install. We install everything from Antivirus to Electronic Medical Records (EMR) Software

Managed IT Services

With ongoing proactive system management, we prevent expensive downtime for you and your company. We proactively manage your systems and find and fix issues before they cause system failures.

Network Security

Network Equipment Installs and Repairs (Ethernet Wiring, Switches, Routers, Access Points, Repeaters and Firewalls) Configuration of NAT, Port Forwarding, VLan, VPN ect.

Phone Systems

We offer customized solutions for your office depending on what your specific needs are. We can provide service on a small scale on upwards to a call center size environment.

Q & A

Do you except credit and debit cards?

Yes. We do accept credit and debit cards. We also accept direct ACH withdrawals.

How quickly can my computer get fixed?

It is always our goal to deliver same day or next day service. Sometimes when we have a higher volume or need to order a part, it takes a little bit longer. But we know how hard it is to be without your computer and we always do everything we can to return it to you ASAP.

Do you fix Apple Macbooks, Desktops, iPads?

Yes. At Computer Medic... we treat all computers alike.

Do you have any discounts or Promotions?

Yes. We offer 20% off the first year of IT support when you sign to a contract. Check it out.

Do you offer service maintenance contracts?

Yes! We recommend that any office who works with customer's everyday should have a contracted IT team at their beck and call. It is often more affordable to have a contracted arrangement. Our contracted customers cost for IT is about 50% less than if they were to be working on a per diem basis!

What are your fees?

We always strive to be as fair as possible with our pricing. Business fees are $130.00 per hour. All service calls, regardless of the time spent resolving as issue are subject to minimum service fee of $75.00.