Local IT Super Hero!
My daughter & I have named Richard our Local IT Hero! At home on-line learning is stressful; social distancing due to the coronavirus is stressful; computer issues are stressful…… But Computer Medic made all the stress go away with one phone call…… My daughter lost her WiFi connection in the middle of the day for no apparent reason. We tried trouble shooting with our ISP and the Microsoft Help Desk to no avail. In a desperate state, I called Computer Medic asking if there was a way they could help us. Richard was calm and said he would try to help us. Within 20 minutes Richard assessed the issue and installed a new driver and we were back up and running! If you need a Local IT Hero, call Richard!
Q & A
Do you except credit and debit cards?
Yes. We do accept credit and debit cards. We also accept direct ACH withdrawals.
How quickly can my computer get fixed?
It is always our goal to deliver same day or next day service. Sometimes when we have a higher volume or need to order a part, it takes a little bit longer. But we know how hard it is to be without your computer and we always do everything we can to return it to you ASAP.
Do you fix Apple Macbooks, Desktops, iPads?
Yes. At Computer Medic... we treat all computers alike.
Do you have any discounts or Promotions?
Yes. We offer 20% off the first year of IT support when you sign to a contract. Check it out.
Do you offer service maintenance contracts?
Yes! We recommend that any office who works with customer's everyday should have a contracted IT team at their beck and call. It is often more affordable to have a contracted arrangement. Our contracted customers cost for IT is about 50% less than if they were to be working on a per diem basis!
What are your fees?
We always strive to be as fair as possible with our pricing. Business fees are $130.00 per hour. All service calls, regardless of the time spent resolving as issue are subject to minimum service fee of $75.00.