My “Go-To” Computer Guy and Gal
I have been using the services of Richard Metting ever since I moved to Cedar Crest 7 years ago. When writing my first check to him after he came to my apartment to fix my computer, I asked him “To whom should I make it payable?” He said “Computer Medic,” but I heard him wrong and wrote “Computer MAGIC.” The check did (magically) go through. I told him later that “MAGIC” would have been a more appropriate name for his firm!
Later on, Marlena helped me several times. She has been equally competent, although she always solved my problems on line, and I have yet to meet her in person. They form a great team, and I would recommend Richard and Marlena without any hesitation.
Alpha Chiang
Q & A
Do you except credit and debit cards?
Yes. We do accept credit and debit cards. We also accept direct ACH withdrawals.
How quickly can my computer get fixed?
It is always our goal to deliver same day or next day service. Sometimes when we have a higher volume or need to order a part, it takes a little bit longer. But we know how hard it is to be without your computer and we always do everything we can to return it to you ASAP.
Do you fix Apple Macbooks, Desktops, iPads?
Yes. At Computer Medic... we treat all computers alike.
Do you have any discounts or Promotions?
Yes. We offer 20% off the first year of IT support when you sign to a contract. Check it out.
Do you offer service maintenance contracts?
Yes! We recommend that any office who works with customer's everyday should have a contracted IT team at their beck and call. It is often more affordable to have a contracted arrangement. Our contracted customers cost for IT is about 50% less than if they were to be working on a per diem basis!
What are your fees?
We always strive to be as fair as possible with our pricing. Business fees are $130.00 per hour. All service calls, regardless of the time spent resolving as issue are subject to minimum service fee of $75.00.